Memorandum Of Understanding
Quirqstation Online Artist Onboarding
Quirqstation Retail Private Limited welcomes you on its website/ mobile application/ online market place to help you reach more customers. Quirqstation intends to make the relation with its artist/seller/supplier a win-win relation. Below are important points which will form the base of our relation on website/ mobile application/ online market.
- Who can Sell? : Quirqstation is brand which features products designed by the artists, creative entrepreneurs, passionate people who are crazy to create products which are funky, classy, awesome. Quirqstation is not a dumping grounds for mass manufactured products. It stands for individuality, uniqueness and element of fun, quirk and happiness.
- What Can be sold?: Quirqstation only allows retail of listed products items on its website/ Application/ Online Market Place. This list gets renewed on monthly basis. In case you do not find your category, feel free to connect with us to help you add it. Quirqstation will not allow trading of mass produced products on its website. It does not allow sale of animals, human beings, drugs, copy of original/licensed products, articles banned by law of land, arms, ammunitions, articles which require government permission, articles which are recognised as illegal by law of the land. Artists/ Suppliers Sellers are responsible for any legal action arising due to their products whilst they sell it on Quirqstation.
- Payment terms: Payment terms for sale on Quirqstation’s website/ mobile application/ online market place will be 30working days credit period (which excludes weekends) from the date of sale of per item per artist/seller/supplier. Settlement of payables will be done ONLY once the Invoice is received from artist/seller/supplier by Quirqstation.
- Invoice receiving date: Invoices should be sent to Quirqstation before 5th of Every Month for the sale of preceding month at firstname.lastname@example.org. Any Deviation will be followed by postponement of settlement to next month’s cycle. All Invoices should be PDF and should have Banking Details of the artist/seller/supplier.
- Settlement amount & Cycle: Settlement Amount = Selling Price – (Market Place Fees + GST on Market Place Fees) – (Shipping Fees + GST on Shipping Fees) Payables will be settled every month after receipts of Invoices from the Artists/Sellers before 5th of every month. Payments will be settled between 5th to 10th of every month for the last month. Quirqstation reserves the right to change it. Please check for changes in market place fees on this page.
- Market place fees: Market Place fees will be 25% of the Selling Price + GST. Quirqstation reserves the right to change it. Please check for changes in settlement amount & cycle on this page.
- Shipping fees: Shipping movements requested by artist/seller/supplier from artist/seller/supplier premises to Quirqstation warehouses will be borne by artist/seller/supplier. Shipping fees will be at actuals for item(s) having selling price above Rs 400 (Incl. GST) and 10% of selling price for per Item per artist, where value is less than Rs 400. This will be subject to change in future, with prior notice to artist/seller/supplier. For profitability, Quirkstation advise it’s all artist/seller/supplier to stock minimum levels of stock in Quirqstation Warehouse & for increasing revenue Quirqstation recommends all its artist/seller/supplier to commit stock digitally on Quirqstation website/ mobile application/ online market place via artist/seller/supplier Panel. Quirqstation reserves the right to change Shipping Fees with one month prior notice. Please check for changes in shipping fees on this page.
- Listing Fees: Listing fees is waived off for all artist/seller/supplier. Quirqstation reserves the right to charge for listings in future or present. with one month prior notice. Please check for changes in listing fees on this page.
- Late Fees: Quirqstation assumes that artist/seller/supplier will honour the turnaround time commitment done by Quirqstation to its customers. Any deviation on time after acceptance of order by artist/seller/supplier on website/ mobile application/ online market place will be followed by levy of Late fee charges, to be borne by Artist/Seller/Supplier. These will be billed to artist/ seller/ supplier on actual. Late Fees is defaulted as Zero till further notice by Quirqstation
- Returns/Exchange Policy: Quirqstation will return products shipped to Quirqstation which are of inferior quality/ defected in manufacturing/ damaged due to poor packing/ products to artist/ sellers/ suppliers. Quirqstation will also return products shipped to customers and found later by the customer of inferior quality or Defected in manufacturing. The responsibility of product quality & return shipping fees of such products due to above listed reasons will be the onus of artist/ sellers/ suppliers.
- Stock Commitment: Quirqstation assumes that artist/seller/supplier will assure the supply of committed stock on Quirqstation’s website/ mobile application/ online market place. Quirqstation will proactively promote artists/ sellers/ suppliers who demonstrate commitment in stock assurance. Repeated non-commitment to stock assurance will be followed by temporary or permanent delisting of artists/ sellers/ suppliers.
- Selling Price Parity: Artist/Sellers/Supplier will ensure price parity for their listed products on Quirqstation’s website/ mobile application/ online market place with other Online market places/ websites/ mobile applications and their own website/ mobile application/ online market places. Any intentional mismatch in price or failing to correct selling price on other Online market places/ website/ mobile applications will be followed by permanent delisting of the shop and products.
- Competition: Any artist/ seller/ supplier who is identified later or earlier as a competition to Quirqstation, will be permanently delisted from its website without notice to the artist/ seller/ supplier.
- Customer Poaching: Artist/ sellers/ suppliers knowingly or unknowingly will not divert/ direct end customers on Quirqstation’s website/ mobile application/ online market place to another or their own website/ mobile application/ online market place. Any such attempt whether on website/ mobile application/ online market place or off it will be followed by permanent delisting of the shop and products.
- Communication with customer: Quirqstation assumes that Artist/Seller/Suppliers will create synergies with Quirqstation to have a win-win Situation in Business. Artist/Sellers/ Suppliers communication with Quirqstation’s customers should be in good will of both. Any action/communication in any form which is in conflict of Quirqstation’s business growth will be followed by permanent delisting of the shop and products.
- Customisation or Personalisation: All Custom Orders received by Artists/Sellers/Suppliers through Quirqstation’s Website/Application/ Online Market Place must have indicative Sampling Cost for the end customer. These Orders will be received, scoped and delivered by Quirqstation for Artists/Sellers/Suppliers.
- Customer Claims: Any Customer claim arising due to quality of product, defect in manufacturing, personal care products, FMCG, Perishable or of similar nature, will have to be owned and managed by Artist/Sellers/Suppliers.
- Public Liability: Quirqstation will not accept any Public/Environmental liability arising due to products sold on its website. Onus of such liability will be passed on to the Artist/ Sellers/Suppliers.
- Number of Shops: Artist/Sellers/Suppliers can own only one shop. Single Artist/Seller/Supplier cannot own two shops. Any such attempt will be followed by permanent delisting of the shop and products.
- Intellectual Property / Content: Quirqstation believes in innovative, authentic, original and creative content/products. Any attempt by artist/ sellers/ Suppliers which confirms plagiarism, infringement of Intellectual Property, cheat etc will be followed by permanent delisting of the shop and products.
- Limited Liability: Quirkstation limits it liability on all products to their manufactured cost price. All liabilities will be cleared/paid off within 3 months from the date of claim. Quirqstation will not accept any liability on digital art files/ pictures/ photography being sold on its website.
- Quality: Quirqstation believes in selling superior quality products. Any intentional attempt by artist/ sellers/ Suppliers which confirms inferior quality of product or failing to correct quality of product will be followed by permanent delisting of the shop and products.
- Knowing our community: All Sellers will be able to sell on Quirqstation before they share basic information about them and share sample of products at our registered address.
- Delisting: Quirqstation reserves all the right to delist products and shops on its website with prior notice to artist/ seller/ supplier.
- Finance: Quirqstation through its Website/App/Market Place does not agree provision of any financial support to Artist/Seller/Supplier.
- Exchange of Product: Please note that Quirqstation will not exchange products sold online on its offline physically retail stores.